No longer have the app?
If FitHopper is no longer on your phone, send an email to info@kluinstudio.com from the email address of your FitHopper account, so nobody else can have your account deleted. Within 30 days your account and your data are gone, and we will let you know.
What we delete
- Your account: name, email address, password (as a hash), height, weight, time zone and language.
- Your strength workouts with exercises, sets, reps and weights.
- Your activities, including those from Health Connect or from a Garmin Connect or Apple Health import, with your notes and edits.
- Your steps per day.
- Your goals and records.
- Your conversations with the coach.
- Your sign-in sessions, so the app can no longer reach your account on any phone.
What remains
- Data in Health Connect and in your watch's app on your phone. It is not stored with us and you manage it yourself.
- Our server's log, with IP addresses. We keep it briefly for security and troubleshooting, after which it disappears on its own.
- Questions you asked the coach were processed by Anthropic. Anthropic keeps them for a limited time under its terms for business customers and does not use them to train models.
- Your deletion request itself (email address, date and reason), until we have confirmed the deletion to you.
Only want some data gone?
That is possible too. You can delete or hide an activity in the app. For anything else an email to info@kluinstudio.com is enough. Read more about how we handle your data in the privacy policy.